Privacy
Policy
Setara Ltd Privacy Policy
Our contact details:
Name: Setara Ltd, Address: Unit 5 Mitchells Farm, Gutteridge Lane, Stapleford Abbotts, Romford RM4 1EG, E-mail: info@setara.co.uk
Setara Ltd may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes. This policy is effective from 15 September 2022.
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- Purchase information
- Information relating to offers and customer surveys.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Purchase of products and services
- Feedback about products and services
- Information relating offers.
We use the information that you have given us in order
- To provide you with products and services
- To understand your needs
- To improve our products and services
- To send offers and other information that may interest you
- To carry out research.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
- Your consent. You are able to remove your consent at any time. You can do this by contacting by email or post at the addresses above.
- We have a contractual obligation.
- We have a legal obligation.
- We have a legitimate interest.
How we store your personal information
Your information is securely stored.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at the addresses above if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at the addresses above. You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk